What We Collect and Why We Collect It
When you open an account, we collect the details you submit — name, contact number, and email — so we can identify your account and communicate with you. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we log the transaction reference and
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amount tied to your wallet. We do not store your mobile wallet PIN or bank credentials; those stay inside your own payment app. We also collect device and session data — browser type, operating system, and session timestamps — to keep your account secure and detect
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unusual login activity. Location data is collected only where required under the rules of eligible regions, and access to the platform itself depends on local law where you are located. We use your data to process transactions, verify your identity when you request a withdrawal, send
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account notifications, and respond to support queries. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited to what those processors need to complete your transaction. We keep your account data for as long as
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your account is active and for a further period required by applicable record-keeping obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.